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The Oz Principle – A Book Summary
In The Oz Principle, Connors, Smith, and Hickman brilliantly use the analogy of “The Wizard of Oz” to discuss a business philosophy that aims to drive individuals and organizations to overcome adverse circumstances and achieve desired results. This philosophy can be summed up in one word: RESPONSIBILITY.
The eponymous principle builds on the ethos of personal and organizational responsibility. It examines the root cause of organizational barriers to exceptional performance and productivity and provides great insight into how to reinvent a business from the bottom up, with an emphasis on the fine line that separates success from failure. The Above The Line, Under The Line methodology is the driving force behind The Oz Principle.
The Oz Principle: Achieving Results Through Accountability
Like Dorothy’s search for the Wizard of Oz for enlightenment, individuals and organizations are also searching for a wizard to save them from the ills that plague their workplace. However, the wizard is just a distraction that carries new business philosophies and management fads that only create a layer on top of the ugly truth that needs to be revealed. If the main problem is not solved, the ailments will be solved
eventually it reappears and the business returns to its sorry state.
Victim thinking or failure to take responsibility
When a company suffers from poor performance or disappointing results, individuals from senior management to the front line begin to point the finger, make excuses, rationalize, and justify instead of doing something to alleviate the situation. They foolishly claim that circumstances have made them victims, that events are completely beyond their control, and that they should not be blamed for society’s current problems. It is always something or someone else, never themselves.
Above the line, below the line
A fine line separates failure and success, greatness and mediocrity.
Above the line, you’ll find the steps to accountability, which include, in chronological order: See it, Own it, Solve it, and Do it. The first step, See It, is to acknowledge the problem; to own means to take responsibility for the problem and the results; Resolve Means to formulate a solution to remedy the situation; and as the top step the command Do it
practical application of identified solutions.
Under The Line is where the obvious victims play
The blame game. Paralyzing attitudes such as Wait and See, Confusion/Tell Me What To Do, It’s Not My Job, Ignore/Deny, Finger Pointing and Cover Your Tail abound here. Although most people found in this dimension have weak responsibility, this does not mean that highly responsible individuals are exempt from falling Under The Line. Even those who slip up for a while. The only difference is that they know how to get out of the rut.
A simple solution to victimization
Under The Line individuals and organizations are languishing
self-pity until they’re trapped in “I’m a victim”
mindset and find it difficult to break out of the vicious circle. Responsibility offers a very simple choice, even if it is difficult to act: “You can get stuck, or you can get results.” So stark in its simplicity that most people don’t realize the ball has always been in their court.
The Power of Individual Responsibility: Move Yourself
Above the border
The first step to accountability is recognizing the problem.
It takes a lot of courage to admit that you are stuck in a va
difficult situation. However, most people don’t see it
reality as it is because they chose to ignore it or
they accept the situation as status quo and move on
To begin the march up the stairs to accountability, you must first muster the courage to: a) recognize when you fall below the threshold; b) realize that staying below the line not only ignores the real problem, but leads to increasingly worse results; and c) acknowledge and accept reality as the first step to taking responsibility.
Gathering the courage to see it will lead to the next step,
Own it. Here you have to have a heart to own
circumstances that you also recognized in the See It step
as results that come from the course of your activity
plan to take.
“What else can I do to rise above my circumstances and achieve the results I want?” That’s the question you have to keep asking yourself when you find yourself stuck in a stubborn situation. In addition to creating solutions, Solving It also involves foresight in determining the worst possible scenario that can occur and being prepared to combat it.
Having a solution isn’t enough if you neglect the practical
application. You can’t do it unless you do it yourself
responsible not only for immediate circumstances but also for future success. In this way, you strengthen not only yourself, but also your organization.
It’s so easy to get dragged down Under The Line, especially if you don’t accept full responsibility for the situation and the future. Many people are afraid to take responsibility because they fear the risks involved. However, know that you will never get anywhere without taking a big leap.
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